Hello friends, in this article, we are going to discuss in detail about how to cancel a Rapido ride.
Currently, many companies in India and other countries are offering taxi services. These taxi services are considered quite economical and safe compared to other means of transport. People use these services to reach their destination comfortably and in less time.
Considering this concept of taxi services, several companies have now started offering bike ride services, among which Rapido is a prominent name. In India, Rapido is used to reach destinations quickly and at a very low cost. Within a short time, the company has become a reliable and convenient transportation option thanks to its excellent service.
Often, when we book a ride, we may need to cancel it due to certain reasons. In such cases, Rapido provides an option to cancel the ride. So let’s understand the step-by-step process to cancel a Rapido ride:
How to Cancel a Rapido Ride
Let’s assume you’ve already booked your ride and now you’re ready to follow the steps below. After booking the ride, you will see an interface similar to the first screenshot.
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Tap on “Trip Details” as shown in the image.
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Now press the “Cancel Ride” button.
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Select a reason from the given list.
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Again, press the “Cancel Ride” button to confirm.
Just follow these simple steps to cancel your Rapido ride. If you’re having trouble understanding the steps, you can also watch the video provided below –
Note: If you cancel the ride shortly before the driver arrives or after they have already reached your location, a cancellation fee may be charged. Additionally, frequently canceling rides without valid reasons may result in penalties or even account suspension.
We recommend reviewing the cancellation policy and understanding any possible fees before canceling your ride.
FAQs: Cancel a Rapido ride
1. Can I cancel a Rapido ride before the captain arrives?
Yes, you can cancel the ride. However, if the captain is very close to your location, you may be charged a cancellation fee.
2. Will I be charged for canceling a Rapido ride?
Yes, if you cancel the ride after the captain is assigned or en route, a cancellation fee may apply—especially during peak hours.
3. Can I cancel the ride after the captain reaches the pickup location?
Yes, but doing so might increase the cancellation fee and negatively affect your user rating. It’s best to avoid this if possible.
4. What if the captain cancels the ride?
If the captain cancels the ride, you will be notified, and you can book another ride.
5. How can I appeal an unfair cancellation fee?
You can contact the support team through the app and raise a complaint regarding the cancellation fee.